Project case study / auralith-chatbot-ai
Auralith Chatbot AI
Customizable AI support widget
An AI-powered chatbot platform that helps businesses automate conversations, booking, manage FAQs, and capture leads through a smart, customizable chat widget.
Role
Full-stack product development
Platform
WEB
Category
SaaS platform
Impact
Automated conversations and lead capture for businesses
Project overview
Auralith gives businesses an AI-powered chat widget for answering questions, handling bookings, and capturing leads.
01
Auralith Chatbot AI
Next.js / TypeScript / AI
02 / Challenge
What needed to change
Businesses need a responsive first point of contact without making visitors wait for a human reply.
03 / Solution
The delivered approach
The platform combines configurable FAQs, conversational automation, booking support, and a customizable embeddable chat experience.
Process & implementation
Map the support journey
Organized the most common visitor intents into clear FAQ, booking, and lead-capture paths.
Build configurable behavior
Structured the experience so each business can adapt the assistant and its content to its own needs.
Refine the widget experience
Focused the interface on quick responses, clear actions, and a compact embeddable presentation.
Responsibilities
- Designed the product flow for business setup and widget customization
- Built the conversational experience around FAQs, bookings, and leads
- Created a reusable widget experience suitable for business websites
Technology
Key capabilities
Outcome
A focused SaaS experience that gives businesses an always-available first point of contact for support, bookings, and lead collection.
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